At Talktivity, we want you to be completely satisfied with your learning experience. Our refund policy is designed to be fair and transparent.
1. Eligibility for Refund
- Users who have used the app for less than 3-4 days may be eligible for a refund.
- Refund requests must be submitted after the initial 3-4 days of usage.
- Only one refund request per user account will be considered.
2. Non-Eligibility for Refund
- Users who have used the app for more than 4 days are not eligible for a refund.
- Refund requests submitted before completing 3 days of usage will not be processed.
- Accounts that have violated our Terms of Service are not eligible for refunds.
3. How to Apply for a Refund
- Ensure you meet the eligibility criteria outlined above.
- Contact our support team at [email protected] with your request.
- Include your account details and reason for the refund request.
- Our team will review your request and respond within 5-7 business days.
4. Refund Process
- Approved refunds will be processed to the original payment method.
- Processing time may vary depending on your payment provider.
- You will receive a confirmation email once the refund is processed.
5. Changes to This Policy
We may update this Refund Policy from time to time. Continued use of Talktivity means you accept any changes.
6. Contact Us
If you have any questions about our Refund Policy, please contact us at [email protected].